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Contact usWhat is Cookplato?
CookPlato is an online platform dedicated to cooking and food enthusiasts, offering opportunities for both amateur and professional chefs to share their culinary talents with others and earn an income from it. The platform connects cooks with customers interested in various culinary services.
Why should I choose CookPlato?
By choosing CookPlato, you not only enjoy delicious dishes but also support the free culinary expression of chefs and encourage those starting out in the culinary industry, giving them the opportunity to build their careers and develop their skills.
How can I choose a cook?
You can filter chefs by their location, areas of expertise and user reviews. You can also browse their menus and select the one that suits your preferences.
What are the payment methods?
Payment for purchased services is made through a secure online payment system on the platform. This system allows customers to pay for their order easily and securely.
How can I become a cook on Cookplato?
Register on the platform and verify your identity by providing the necessary documents. Your account will be activated once the verification has been completed by our team.
Why should I become a cook on Cookplato?
As a CookPlato chef, you have total flexibility in setting your schedule, menus, and prices. With us, you become your own boss and turn your passion into income. The CookPlato team will assist you with any questions or advice to help you succeed.
How can I contact the support team?
If you have any questions or issues, you can find all the ways to contact us on the "Contact Us" page.
The customer cancels before the cook confirms
In case of order cancellation before the cook confirms, the customer is entitled to a full refund of the amount paid, excluding the service fee.
The cook cancels
If a cook cancels a reservation, the customer receives a full refund of the amount paid.
The customer cancels before the cook confirms
After the chef confirms, the customer will receive a refund of the amount paid, excluding the service fee, only if they cancel more than 3 days (72 hours) before the scheduled date and time for the culinary services.