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For hosts
Register and create your host account
Explore cooks and dishes, filter by location, prices, and food categories, and find exactly what you want.
After you've found the desired menu, click on the "Check Availability" button on the cook's profile and get in touch to confirm availability for the chosen date and time, as well as to discuss and accommodate any questions or preferences.
After you have finalized all the details with the cook and they have confirmed availability, proceed to pay for the menu by selecting the number of people. Now relax knowing that you will have a delicious culinary experience, either at your home or at the desired event.
Evaluate your cook and the culinary experience they provided by writing a review.
For Cooks
Înregistrează-te și creează-ți contul de bucătar. Este important să selectezi locația de pe hartă în care îți propui să oferi servicii culinare.
After verifying your email address, access your dashboard and complete the progress bar. You can perform ID verification, profile settings, as well as connect your card to receive payments, from the settings button available. Your account will be activated by our team after the necessary verifications are completed.
După ce contul tău este aprobat, poți adăuga meniul. Poți face acest lucru prin intermediul filei Meniu din partea stângă a tabloului de bord. Încarcă fotografii de calitate ale preparatelor, adaugă detalii despre preparate, ingrediente, prețuri, echipamente necesare la locația clientului și opțiuni pentru alergii și intoleranțe alimentare.
Clienții te vor contacta prin intermediul platformei pentru a verifica disponibilitatea ta. Răspunde cât mai rapid și profesionist la întrebările lor. Asigură-te că poți îndeplini cerințele speciale legate de alergii, intoleranțe, numărul de invitați sau alte aspecte menționate. Doar după ce ai confirmat că poți satisface toate cerințele, clientul va achiziționa meniul.
You can view customer information from your email and dashboard whenever someone requests your service. Here you will have the time and contact details the customer has set up
When the work is completed, confirm on the dashboard that the work is done. If you have linked your account to Stripe, you will automatically receive the payment.
FAQ
What is Cookplato?
CookPlato is an online platform dedicated to cooking and food enthusiasts, offering opportunities for both amateur and professional chefs to share their culinary talents with others and earn an income from it. The platform connects cooks with customers interested in various culinary services.
How can I choose a cook?
You can filter chefs by their location, areas of expertise and user reviews. You can also browse their menus and select the one that suits your preferences.
What are the payment methods?
Payment for purchased services is made through a secure online payment system on the platform. This system allows customers to pay for their order easily and securely.
Cum pot deveni bucătar Cookplato?
Register on the platform and verify your identity by providing the necessary documents. Your account will be activated once the verification has been completed by our team.
Cancellation and refund policy
The customer cancels before the cook confirms
In case of order cancellation before the cook confirms, the customer is entitled to a full refund of the amount paid, excluding the service fee.
The customer cancels before the cook confirms
After the chef confirms, the customer will receive a refund of the amount paid, excluding the service fee, only if they cancel more than 3 days (72 hours) before the scheduled date and time for the culinary services.
The cook cancels
If a cook cancels a reservation, the customer receives a full refund of the amount paid.
How can I contact the support team?
If you have any questions or issues, you can find all the ways to contact us on the "Contact Us" page.
